Not sure about purchasing our Ultimate Personal Lubricant?
Do you have questions about our products?
Please email your question(s) and we will be happy to respond. We can be reached by email at enhanceromancelube@gmail.com or by completing the form below.
We are establishing a Facebook page that has a “live” forum for our clients to be able to post questions, comments and experiences relevant to sexual health and sensuality. It should prove informative, interesting, and fun!
In the unlikely event that you do not enjoy our product after the first use, return it to us for a refund. While we cannot refund shipping and handling charges, if the product is returned, in the original box we will refund the purchase price within 3 days of its receipt.
Shopping online should never require you to give up any of your privacy. This is core to shopping at Enhance Romance. We respect your rights to privacy, and your personal data stops here, end of sentence. Your personal information will never be sold or used by any other company in any way, shape, or form. We define “personal information” as your email address, home address, buying habits, company name, phone number – anything that you provide to us as part of the purchase experience. We do not share any of this information with other companies.
In fact, unlike many companies, we do not sell “personally unidentifiable” information. If you haven’t heard of this yet, you will. It is a practice where companies sell their database, but they remove all “personally identifiable” information, usually leaving in things like zip codes, states, birth dates, etc. In summary, we don’t sell any data, to any one, at any time. Period.
Items ordered at enhanceromance.com are typically processed within 2 BUSINESS DAYS after the order is placed. Therefore, orders placed on Friday, Saturday or Sunday would be processed by Monday or Tuesday. Please be aware that if you order via overnight or 2-day shipping, that you will not necessarily receive the item overnight or within 2 days of placing the order. The order will be processed first, than shipped via whichever method you choose. This means that an overnight delivery can take up to 2 or 3 days to arrive to your address.
If you have questions regarding shipping, contact:
Cathy Tyler
18614 White Pine Circle, Hudson, FL 34667
Email: enhanceromancelube@gmail.com
